The kit shipped on time and arrived earlier than expected. The two rolls were “bad” we think, the tape didn’t adhere to itself and was extremely hard to get off the roll onto my dog. After a complete failure, we called to explain what happened and were immediately sent two new rolls and a new stockinette. Animal Ortho Care was so apologetic and accommodating. We used the first roll and it worked like it should, producing a perfect cast. I cannot wait to get the prosthetic for my dog, Roscoe.